Shipping & Returns

Shipping Policy

Payment is via PayPal where your credit card details are taken securely. I do not directly take or store your credit or debit card details on our site.

In order to process and dispatch your order the following details will be collected:

  • name

  • contact information including email address

  • demographic information such as postcode, preferences and interests

None of the information gathered is ever passed on to third parties.

Items in stock will be dispatched within 3-5 working days unless otherwise stated. I am always happy to accomodate where I can so please get in touch if you require your item sooner.

All items over £30 will require a signature on delivery.

Deliveries should not be accepted if they arrive in a damaged condition.

I reuse packaging where I can and avoid plastics where possible. Any new packaging I purchase is sourced with environmental impact in mind. I take pride in my products so all items are packaged with care. 

 

Return & Exchange Policy

Returns: Items may be returned within 14 days of receipt of your order – please contact me for further details.  A full refund will be given as long as the item is undamaged and sent in the original packaging with postage cost the responsibility of the customer unless the item is faulty.